It is rare for organizations to achieve 100-percent functionality of their ERP software, especially without consistent and customized training. The graph below shows the level of software functionality achieved by organizations implementing SAP, Oracle, Microsoft Dynamics or Infor.
Of the four titans, Oracle and Infor have the highest percentage of respondents indicating that they achieved functionality of greater than 40-percent of the modules implemented. SAP has the lowest percentage of respondents indicating that they achieved this level of functionality. When organizations achieve a low level of functionality, this could be a result of the time it takes for end-customers to adapt to new software.